FAQ

Q1: When does Creatulize X1 need to be charged?

When the machine power is insufficient, the voice prompts "Low battery". During the charging process, the power indicator light flashes slowly; when the machine is fully charged, the charging indicator light is off.

Q2: How many modes does Creatulize X1 have?

Creatulize X1 features three automatic cleaning modes, soft mode, powerful mode, precision mode, and an additional manual mode (assist in cleaning objects with uneven surfaces)

Q3: Is UV-C harmful?

Creatulize X1 utilizes 270nm LED UV-C, designed for controlled and safe UV-C light usage with minimized risks. The X1 robot incorporates an advanced auto-sensor; when leaving the cleaning surface or being lifted, UV-C lights instantly turn off to prevent leakage, ensuring safer operation.

Q4: What is the battery life of Creatulize X1 on a single charge?

On a single charge, the runtime of the X1 robot is one hour.

Q5: Is Creatulize X1 easy to clean and maintain?

Absolutely. Creatulize X1 is equipped with a removable and washable dustbin design, ensuring effortless cleaning and maintenance.

Q6: Can the X1 bed robot vacuum be used to clean floors?

The X1 bed robot vacuum is specifically designed to clean beds, mattresses, sofas, and bedding to effectively remove dust mites. However, it is not intended for cleaning floors.

Q7: Will the X1 bed robot vacuum be possible to use on pillows and uneven surfaces too?

Yes, it's possible to use it on pillows. The manual mode is designed to assist in cleaning uneven surfaces.